All rooms have an individual Air Conditioning and Heating system. Please leave the balcony door or window open while the air conditioning is in function.

Occasionally there are animation shows in our amphitheatre, depending on the weather conditions as well as on the season

There is an Animation Team for the entertainment of our guests. You can find their detailed programme on the info board in the reception area and at the beach bar.

All activities are taking place outside, and not indoors.

The Beach Bar is open from 08:30 to 00:30 and provides a great variety of refreshments, beverages and snacks, as well as a marvelous view to the sea.

In your room you will find coloured towels to be used on the beach and pools. Due to hygienic reasons you are not allowed to use the white towels outside of your room. We kindly ask you to think first about the serious burden to the environment that is caused by the washing of the towels and we advise you to reuse the towels by drying them on the drying rack – not on the hand rail – of your balcony or veranda! Please address your chambermaid in case you need the towels to be changed

There is a professional beach volleyball court free of charge next to the tennis court. The number of players is limited.

The hotel has a biological sewage system. Therefore, we kindly ask you not to flush any toilet paper down the toilet, but to throw it into the bin.

If you have any special wishes, please inform the Maître d’ Hotel or Guest Relation at least one day in advance.

Buffet style breakfast, served by our staff members (not self-service), is from 07:30 until 10:30 in the main restaurant.

A car rental company has an office one floor below the Reception. For any further information please contact the Reception.

Check in time on the day of your arrival is from 15:00 o’clock. 

Check out time on the day of your departure is by 11:00 o’clock.

If you need a Day use (always subject to availability), please contact the reception. The rate for a day use until 18:00 o’clock is, depending on the season, from €50, –. to €150, –

You can buy cigarettes and tobacco goods in the hotel’s Mini Market.

Due to Covid-19 rules, only a turndown service is scheduled daily. The change of the bed linen and the towels is scheduled every 3 days. If you wish a full daily service, please contact the reception. Pay attention that the cleaning will not be carried out while the guests are in the room or balcony, so please make sure to be out of the room till the service is finished.

For any complaint or suggestion, please contact the Guest Relation or Reception.

We accept the major Credit Cards in all departments.

The Orpheas Convention Centre remains closed due to the Covid-19 regulations

As a consequence of Covid 19, there are some changes in the functioning of all hotel departments. Please get informed about those mandatory changes by each department accordingly.

You can exchange foreign currency daily at the front desk with the present-day rates. The commission is 3%. The nearest bank is in Neos Marmaras (7km).

Dine around option is available only in the Tavern “Yialos” with 3 daily choices of Set menu free of charge, or with a special discount on the A la carte menu prices. A prior reservation with our Guest Relations is necessary.

Buffet style dinner, served by our staff members (not self-service), is from 18:30 until 21:00 in the main restaurant. Gentlemen are kindly requested to wear long trousers for dinner.

In order to minimize the risk of queuing during the dinner time, occasionally there may be shifts according to the room number.

If you do not wish to be disturbed, please press “Do Not Disturb” sign with a simple touch on the panel located inside your room next to the door.

The hotel doctor has his private praxis within the hotel. It is located one floor beneath the reception. The doctor has daily visiting hours in the hotel and is available 24h per day upon request. All the bills must be settled directly with the doctor.

The hotel management kindly asks the gentlemen to wear long trousers in all closed areas

(restaurants and lounges) during and after the dinner time.

The electricity supply operates at 220 Volt. Please insert your keycard into the box for electricity.

The children under 14 years old are not allowed to use the elevator without attendance. In case of an emergency, please do not panic, press the alarm button and the elevator will stop on the next floor. Maximum 2 guests are permitted in elevators or a family consisting of 2 adults and children.

There is a regular elevator disinfection, and in addition the buttons are sanitized every 2 hours. Hand sanitizers are available outside elevators.

The main entrance of the hotel is via the reception lobby and it is not allowed for visitors to access the facilities.

In order to check about the excursions and short trips, please contact the Guest Relation or read the info board about the excursions.

The hotel is fully equipped and prepared to deal with emergencies. Please ensure that you consult the fire notices in your bedroom which inform you about the emergency procedures. Never use the elevators in the case of fire.

In case of an emergency please contact the front desk or dial (0). On the beach and at the swimming pools there are the Hotel Lifeguards as well as the necessary equipment available.

You can order flowers at the Reception or Guest Relations. Please, take into account that the delivery takes one day.

The hotel applies the HACCP system for food safety and hygiene assurance.

It is not allowed to consume inside the hotel area any food or beverages brought from outside the hotel.

All Food & Beverage departments have digital menus.

High speed Internet connection is available everywhere in the hotel via WIFI / WLAN and in most rooms also via LAN (with cable). Just scan your computer or smart phone for ANTHEMUS HOTSPOT in order to connect to our network; this service is free of charge. Please note that the IP and DNS have to be obtained automatically. In the reception area we also have a business table with 2 computers and printers which can be used free of charge.

For safety reasons it is not allowed to use inflatable mattresses in the swimming pools, but only in the sea.

Please fill in the laundry form provided and put the clothes with the form into the special paper bag. Give it for washing by 09:30 in the morning in order to have it ready on the same day. Otherwise, it will be delivered on the following day.

If you have lost a personal item, please contact the front desk. The hotel takes no responsibility for missing valuables from the rooms or public areas.

Lunch is served in our A la Carte tavern “Yialos” and on the beach.

For the guests leaving before breakfast, there is a possibility to arrange for lunch boxes. Please contact our Guest Relations a few days before departure for ordering a lunch box.

The Main bar and Roof Garden restaurant “Horizon” are located in the reception building. All kinds of beverages and selected cocktails. Opening Hours: 19:00 – 23:00.

Any message you receive will be delivered to your room.

Mini Market is right next to the amphitheatre and offers a great selection of gifts and souvenirs, books, newspapers and magazines, games, tobacco goods. The consumption of food and beverages, bought in the Mini Market is not allowed in the other food departments. Opening Hours : 10:00 – 14:00 and 18:00 – 22:00. 

You may park your car on the parking lot. Please ensure that you do not obstruct any other vehicle and leave enough space for the buses to turn. Keep your car always locked and do not leave any valuable things in it. The hotel takes no responsibility for any damages and losses.

It is not allowed to keep pets of any size in the whole area of the hotel.

Ιn the hotel’s common areas there may be found  some stray animals (cats and dogs), which don’t have any medical care. Please don’t feed or touch them because you could be infected with skin or other diseases. The hotel takes no responsibility for possible diseases or skin infections caused by the animals.

An outdoor playground provides pleasant surroundings for children age 2 until 12. Please be aware that parents are responsible for the safe use of the playground by their children. It is prohibited to use the area after 21:00.

Playroom and TV games room will remain closed.

If you receive any mail, it will be sent to your room. If you want to send a letter or a card, you can buy stamps and post cards in the mini market and post your mail at the reception.

The premises with gym equipment is located inside the SPA area and is open daily from 08:30 to 18:00. The use of the gym is free of charge. Please, be aware of the limited capacity of the gym area.

For children under 16 years, the entrance and the use of gym equipment is not allowed.

Please fill in the questionnaire provided by our Guest Relations upon departure and drop it into a specific box at the front desk, or fill in Evaluate Us form on our site. Your comments and suggestions will help us improve our services.

If any repairs should be made in your room, please contact the front desk (0). Any minor damage will be fixed within the same day. We appreciate your understanding if for any more complex technical problem there might be a delay in the repair.

Pay attention that while the repairs are being carried out, your presence is not necessary.

Every room is equipped with a small refrigerator and its usage is free of charge.

Room Service is available, based on then Digital Room Service Menu. For orders, please dial 846 or 801.

The use of the safety deposit box in your room is free of charge. In order to operate it, place your key card on the sensor. The hotel takes no responsibility for missing valuables from the room or any other area.

In case of any additional instruction or repair concerning the safety box by our technicians, your presence is obligatory.

In order for your stay to be more enjoyable, you may visit our shopping area with several shops: a clothes boutique for men and women, a photo- equipment shop, a shop with summer and seasonal products as well as a jewelry shop.

Smoking is forbidden in all closed areas and in your rooms.

The LOTUS Oriental SPA & Health Club is accessible through the large corridor. It offers a relax zone and several treatment rooms. The operating hours are daily from 08:30 to 18:00. Please contact our SPA Reception (860) for appointments and any further information. The guests who have consummated even a minimum quantity of alcohol will not be allowed to the Spa area. The children under 16 years are not allowed in the Spa area.

Sun beds and umbrellas on the beach and in the pool area are free of charge. Please, do not occupy the sun beds on the beach and on the swimming pools with your towels and personal items before 08:00 or leave your items on the sunbeds unattended longer than 2 hours, otherwise the hotel has the right to collect and store them at the beach bar.

Regular disinfection of all sunbeds takes place every evening, so please try not to change the sunbeds during the day.

All fresh water pools with crystal clean water are filtered and disinfected by UV lamps.  It is allowed to use the pools only during the shift of our lifeguards from 10:00 until 19:00. Never leave your children to swim unattended. Diving is prohibited. The outdoor pool and children’s pool at the beach bar are heated up to 27^oC during April, May, September and October.

You can order a taxi at the front desk

The Hotel’s phone number is: +30-23750-72001 – Fax number: +30-23750-72202. Please dial 9 to make an external call, 0 for the front desk and the room number for calls to another room.

Every room is equipped with a TV, and the TV channel list is enclosed. Please set the TV volume on the level that does not disturb the guests in the surrounding rooms.

You will find our tennis court next to the parking lot. Please contact the reception (0) for reservations. The use is free of charge.

Please respect the general resting hours which are from 15:00 to 17:30 and from 23:00 to 07:00

Can you imagine how many towels are unnecessarily washed every day and the great amount of washing powder needed, which thereby pollutes our environment? It is up to you to choose: towels thrown into the bath tub means: “PLEASE CHANGE”. Towels hung on the towel rail means: “I’LL USE IT AGAIN – FOR THE SAKE OF OUR ENVIRONMENT”. Please notice that it is not allowed to use these towels outside of your room. The guests will be charged for any damage or loss of the towels.

Please contact the front desk (dial 800) if you need a wakeup call.

Although the water from the tap is drinkable we advise you to drink only bottled water.